FAQ General

If you are not present at your address, your order will be delivered to the nearest Domestic Cargo branch. You can receive your order from the branch within two [...]

All domestic orders you create through Freshfuture.com.tr are shipped with Domestic Cargo company.

After placing your order, you can follow your order from the Domestic Cargo website or from the nearest Domestic Cargo branch with the tracking number to be transmitted to [...]

When receiving your package from the shipping company, check for any problems with the product package such as crushing, tearing, wet, etc. If there is a problem in this [...]

Shipping is free for all domestic delivery orders of 250 TL or more in Freshfuture. An additional shipping fee of 9.99 TL for basket amounts under 250 TL.

All orders you have created at Freshfuture.com.au until 15:00 are shipped within 2 working days. The delivery time varies depending on the distance and intensity of the region you [...]

Your information is completely secure at Freshfuture.com.au. Your credit card information is only used at the purchase stage and is not registered for any other transactions. Freshfututure.com.tr uses an SSL [...]

Freshfuture.com.truses shopify (USA) Inc., one of the world's most advanced and secure e-commerce server providers, to make your Freshfuture.com.tr safer. This delivers a secure data flow as well as a fast, [...]

If the box of the product is damaged and the tape, type, etc. is applied, refunds are not accepted. In addition, the product sent for return is not used, [...]

If the return of the product to us in the return process has been carried out under the conditions deemed appropriate, the product price will be refunded to you [...]